spso Scottish Public Services Ombudsman Watch
Campaigning for a more accountable & effective Scottish Public Services Ombudsman
Campaigning for a more accountable & effective Scottish Public Services Ombudsman
Useful web site links
Supporting sites
Local Government Ombudsman Watch site (link).
Great site which started most of the campaigns to make the Ombudsman more accountable and
effective. Has information on how to set up your own web site or blog.
Public Service Ombudsman Watchers (link)
This site exposes the English Public Service Ombudsman to public scrutiny.
Local Government Ombudsman Watcher blog (link)
Trevor R Nunn's blog on his experiences of complaining to the English Local Government
Ombudsman
Local Government Ombudsman Reporter (link)
A web site exposing the problems and issues with English Ombudsman and their failure toi
accept valid and irrefutable evidence of maladministration.
Sites supporting Medical complaints
Patior (link)
‘Patior’ is a mutual help group for those living in Scotland.
Scotland Patients Association (link)
The Scotland Patients Association questioned the Health Minister regarding the handling of
medical complaints by the Scottish Public Services Ombudsman on the 24th September 2007.
The Scottish Patients Association press release can be downloaded here (link).
Scottish Health Campaign Network (link)
The Scottish Health Campaign Network campaigns to improve health services in Scotland.
Sites supporting planning issues
Planning aid (link)
Planning Aid provides free, independent and professional help, advice and support on planning
issues to people and communities who cannot afford to hire a planning consultant.
Planning watch (link)
Freedom of Information sites
Scottish Information Commissioner "It's Public Knowledge" (link)
The Campaign for Freedom of Information in Scotland (link)
How best to submit complaints site
Complaint Expert (link)
The Scottish Public Services Ombudsman (SPSO) sites
Scottish Public Services Ombudsman web site (link)
This is the main site for the SPSO.
SPSO Valuing complaints web site (link)
This site tells the Authorities how to run a "Model complaints" system.
The site also demonstrates the major difference between how the Scottish Public
Services Ombudsman treats complaints about the service they provide compared to
how the expect everyone else to run a model complaints system.
The main difference is the Scottish Public Services Ombudsman (SPSO) does not accept
or formally investigate or report any complaints about themselves.
Supporting sites
Local Government Ombudsman Watch site (link).
Great site which started most of the campaigns to make the Ombudsman more accountable and
effective. Has information on how to set up your own web site or blog.
Public Service Ombudsman Watchers (link)
This site exposes the English Public Service Ombudsman to public scrutiny.
Local Government Ombudsman Watcher blog (link)
Trevor R Nunn's blog on his experiences of complaining to the English Local Government
Ombudsman
Local Government Ombudsman Reporter (link)
A web site exposing the problems and issues with English Ombudsman and their failure toi
accept valid and irrefutable evidence of maladministration.
Sites supporting Medical complaints
Patior (link)
‘Patior’ is a mutual help group for those living in Scotland.
Scotland Patients Association (link)
The Scotland Patients Association questioned the Health Minister regarding the handling of
medical complaints by the Scottish Public Services Ombudsman on the 24th September 2007.
The Scottish Patients Association press release can be downloaded here (link).
Scottish Health Campaign Network (link)
The Scottish Health Campaign Network campaigns to improve health services in Scotland.
Sites supporting planning issues
Planning aid (link)
Planning Aid provides free, independent and professional help, advice and support on planning
issues to people and communities who cannot afford to hire a planning consultant.
Planning watch (link)
Freedom of Information sites
Scottish Information Commissioner "It's Public Knowledge" (link)
The Campaign for Freedom of Information in Scotland (link)
How best to submit complaints site
Complaint Expert (link)
The Scottish Public Services Ombudsman (SPSO) sites
Scottish Public Services Ombudsman web site (link)
This is the main site for the SPSO.
SPSO Valuing complaints web site (link)
This site tells the Authorities how to run a "Model complaints" system.
The site also demonstrates the major difference between how the Scottish Public
Services Ombudsman treats complaints about the service they provide compared to
how the expect everyone else to run a model complaints system.
The main difference is the Scottish Public Services Ombudsman (SPSO) does not accept
or formally investigate or report any complaints about themselves.
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