spso Scottish Public Services Ombudsman Watch
Campaigning for a more accountable & effective Scottish Public Services Ombudsman
Campaigning for a more accountable & effective Scottish Public Services Ombudsman
Useful web site links
Supporting sites
Local Government Ombudsman Watch site (link).
Great site which started most of the campaigns to make the Ombudsman more accountable and
effective. Has information on how to set up your own web site or blog.
Public Service Ombudsman Watchers (link)
This site exposes the English Public Service Ombudsman to public scrutiny.
Local Government Ombudsman Watcher blog (link)
Trevor R Nunn's blog on his experiences of complaining to the English Local Government
Ombudsman
Local Government Ombudsman Reporter (link)
A web site exposing the problems and issues with English Ombudsman and their failure toi
accept valid and irrefutable evidence of maladministration.
Sites supporting Medical complaints
NHS exposed (link)
NHS exposed is a web site exposing the truth behind some of the problems that are found with the
NHS.
NHS Tayside - Uncovering the Cover-Up (link)
‘Example of how the SPSO failed a member of the public when she complained about the service
provided by a GP to her father. The SPSO did not uphold her complaint and replied "At this point
it may be helpful to explain that the subjects to be investigated are decided by this office rather
than by complainants. This applies also to the evidence that is considered necessary for the
investigation and to the details that are included in the report."
The death of Dirk Ooms medical complaints (link)
The death of Lilibeth Ooms medical complaints (link)
A complainants examples of how the authorities and Ombudsman conspire to hide medical
complaints.
SCOTTISH POLICE COMPLAINTS MENTAL HEALTH WATCH (link)
A web site highlighting mental health issues and the injustices of how it is dealt with by the Police.
This site also gives an insight into how the New Ombudsman Jim Martin operated while he was
the Police Complaints Commissioner.
Jim Martin as Police Complaints Commissioner (link)
This how Jim Martin operated before he became the Scottish Ombudsman.
Scotland Patients Association (link)
The Scotland Patients Association questioned the Health Minister regarding the handling of
medical complaints by the Scottish Public Services Ombudsman on the 24th September 2007.
The Scottish Patients Association press release can be downloaded here (link).
Scottish Health Campaign Network (link)
The Scottish Health Campaign Network campaigns to improve health services in Scotland.
Sites supporting planning issues
Planning aid (link)
Planning Aid provides free, independent and professional help, advice and support on planning
issues to people and communities who cannot afford to hire a planning consultant.
Planning watch (link)
Freedom of Information sites
Scottish Information Commissioner "It's Public Knowledge" (link)
The Campaign for Freedom of Information in Scotland (link)
How best to submit complaints site
Complaint Expert (link)
The Scottish Public Services Ombudsman (SPSO) sites
Scottish Public Services Ombudsman web site (link)
This is the main site for the SPSO.
SPSO Valuing complaints web site (link)
This site tells the Authorities how to run a "Model complaints" system.
The site also demonstrates the major difference between how the Scottish Public Services
Ombudsman treats complaints about the service they provide compared to how the expect
everyone else to run a model complaints system.
The main difference is the Scottish Public Services Ombudsman (SPSO) does not accept or
formally investigate or report any complaints about themselves.
Supporting sites
Local Government Ombudsman Watch site (link).
Great site which started most of the campaigns to make the Ombudsman more accountable and
effective. Has information on how to set up your own web site or blog.
Public Service Ombudsman Watchers (link)
This site exposes the English Public Service Ombudsman to public scrutiny.
Local Government Ombudsman Watcher blog (link)
Trevor R Nunn's blog on his experiences of complaining to the English Local Government
Ombudsman
Local Government Ombudsman Reporter (link)
A web site exposing the problems and issues with English Ombudsman and their failure toi
accept valid and irrefutable evidence of maladministration.
Sites supporting Medical complaints
NHS exposed (link)
NHS exposed is a web site exposing the truth behind some of the problems that are found with the
NHS.
NHS Tayside - Uncovering the Cover-Up (link)
‘Example of how the SPSO failed a member of the public when she complained about the service
provided by a GP to her father. The SPSO did not uphold her complaint and replied "At this point
it may be helpful to explain that the subjects to be investigated are decided by this office rather
than by complainants. This applies also to the evidence that is considered necessary for the
investigation and to the details that are included in the report."
The death of Dirk Ooms medical complaints (link)
The death of Lilibeth Ooms medical complaints (link)
A complainants examples of how the authorities and Ombudsman conspire to hide medical
complaints.
SCOTTISH POLICE COMPLAINTS MENTAL HEALTH WATCH (link)
A web site highlighting mental health issues and the injustices of how it is dealt with by the Police.
This site also gives an insight into how the New Ombudsman Jim Martin operated while he was
the Police Complaints Commissioner.
Jim Martin as Police Complaints Commissioner (link)
This how Jim Martin operated before he became the Scottish Ombudsman.
Scotland Patients Association (link)
The Scotland Patients Association questioned the Health Minister regarding the handling of
medical complaints by the Scottish Public Services Ombudsman on the 24th September 2007.
The Scottish Patients Association press release can be downloaded here (link).
Scottish Health Campaign Network (link)
The Scottish Health Campaign Network campaigns to improve health services in Scotland.
Sites supporting planning issues
Planning aid (link)
Planning Aid provides free, independent and professional help, advice and support on planning
issues to people and communities who cannot afford to hire a planning consultant.
Planning watch (link)
Freedom of Information sites
Scottish Information Commissioner "It's Public Knowledge" (link)
The Campaign for Freedom of Information in Scotland (link)
How best to submit complaints site
Complaint Expert (link)
The Scottish Public Services Ombudsman (SPSO) sites
Scottish Public Services Ombudsman web site (link)
This is the main site for the SPSO.
SPSO Valuing complaints web site (link)
This site tells the Authorities how to run a "Model complaints" system.
The site also demonstrates the major difference between how the Scottish Public Services
Ombudsman treats complaints about the service they provide compared to how the expect
everyone else to run a model complaints system.
The main difference is the Scottish Public Services Ombudsman (SPSO) does not accept or
formally investigate or report any complaints about themselves.
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